Tech Support

+1 303.426.4521

MANUFACTURING

ON-SITE MANUFACTURING FACILITIES

MADE IN U.S.A. MEANS WE ALL SPEAK THE SAME "QUALITY" LANGUAGE
We design, manufacture, and test on–site in Colorado.  That means the design engineer is on the production line. Problems or issues can be resolved in minutes, not in days or weeks. The design engineer and the production team work hand–in–hand, communicating quickly without misinterpretation or cultural or process gaps that can occur when production and engineering are isolated from each other.

ON–TIME DELIVERY 98.4% Y–T–D
Our Design For Manufacturing (DFM) program means higher production yields at lower costs with shorter cycle times. From the first gleam in the design engineer's eye through a product release, Octagon's production team influences our board designs. That means on–time delivery, all the time.

WE PUT YOU CLOSE TO THE DESIGNER TO RESOLVE ISSUES QUICKLY
Our application engineers, who answer your service call, work side–by–side with the production team and the engineers who design our products. 


BUILT–IN RELIABILITY VIA AN ISO–CERTIFIED QUALITY SYSTEM
Octagon's quality system is certified to the ISO–9001: 2008 standard. Octagon was the first embedded computer company to achieve ISO–9000 certification in 1993. We track our quality through all our processes and post the results for customers to inspect on plant visits. Each CPU card has a proven history, and our tests are certified and signed by the technician who performed the test. A certificate copy is shipped with each product.

PC–CERTIFIED, EXPERIENCED PRODUCTION STAFF
Our test technicians bring a honed skill set and a deep pool of knowledge to our processes. Our process operators have at least seven years, or more, of industry experience. Octagon complies with IPC standards, and our production staff are trained and certified to IPC–610B. Our entire production team is committed to Octagon's long–term success.

BUILDING FOR THE FUTURE
We are building a "borderless" company. Our processes are designed to flow like a stream through various departments–from the marketing specification, to the circuit design, to CAD layout, to validation, to production, to test and burn–in, to your doorstep. That means you always get the quality you expect, the answers you need, the service you want.

TECH SUPPORT

LEARN MORE